General Manager
The General Manager leads all areas of hotel, leisure, and food & beverage operations, driving commercial performance and delivering exceptional guest experiences. A strong and inspiring leader.
General Manager
Nottingham
£85,000 + Bonus
Benefits Include:
Complimentary wellness club membership for employee and a friend
Discounted stays from £35 per night and friends & family rates from £49 including breakfast
Ongoing training, including Rising Stars and Talent Academy programmes
Flexible working and guaranteed day off on your birthday
Mental health support, including trained first aiders and wellbeing days
Salary drawdown options and financial wellbeing tools
High street and supermarket discount schemes
Recognition rewards, milestone celebrations, and inclusive team events
Enhanced parental benefits, life insurance, pension, and more
Full operational responsibility for site
Lead the team to deliver excellent guest experiences and commercial results
Inspire, develop, and support a high-performing team across all departments
Drive performance against key metrics and uphold brand standards
The General Manager is a commercially driven, customer-focused individual responsible for delivering strategic business objectives and achieving strong commercial returns. As a people-focused leader, they are passionate about creating a positive workplace culture, developing talent, and delivering consistently exceptional guest experiences.
This is a unique, multi-faceted role overseeing operations across the full spectrum of hotel functions—including hospitality, fitness, food & beverage, and guest services. The General Manager plays a key role in embedding a culture of quality, value, and service excellence while ensuring brand consistency and financial performance.
Key Responsibilities:
Deliver strategic and commercial goals across all areas of the business
Champion quality, value, and consistency in service delivery
Build an engaged and motivated team through development, reward, and recognition
Drive guest satisfaction scores, audit performance, and team engagement
Collaborate with marketing to support campaigns and brand awareness
Lead recruitment, development, and succession planning for all departments
Use KPIs to identify underperformance and implement improvement plans
What We're Looking For:
Proven experience as a General Manager or in a senior operational role within hospitality, leisure, or lifestyle sectors
A natural leader with the ability to inspire, coach, and develop teams
Strong commercial awareness and the ability to drive results
Passionate about delivering standout guest experiences
Highly organised with excellent attention to detail
Confident, personable, and proactive in approach
- Department
- Permanent Roles
- Locations
- Nottingham
- Yearly salary
- £85,000
About Mint People
Are you looking for fun, flexible and challenging work? Are you looking for a work environment where you can improve your hospitality and customer service skills while making new friends and working at the best venues and events around? Then Mint People is for you!
Here at Mint People, we offer full training, weekly pay, great pay rates, career progression and an opportunity to work at the most high profile events, venues, stadiums and festivals around. Our in house logistics team will help you get to and from work when necessary and our friendly operations team will make sure you have the right work to best suit your needs.
If you would like to apply to be part of our elite team, then please apply above and we will be in touch. We look forward to seeing you at a shift near you soon!
General Manager
The General Manager leads all areas of hotel, leisure, and food & beverage operations, driving commercial performance and delivering exceptional guest experiences. A strong and inspiring leader.
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