General Manager

Newton le Willows

£35,000 -£40,000

Job Description:
We are seeking a passionate and experienced Restaurant & Bar Manager to lead our dynamic team and ensure the highest standards of service and hospitality. The ideal candidate will have a strong background in restaurant and bar management, with a proven track record of driving sales, enhancing customer experiences, and managing day-to-day operations.

Our client in Newton le Willows, they pride ourselves on creating a warm, inviting environment where both our guests and team members feel like family. Our venues blend modern sophistication with a welcoming atmosphere, offering exceptional dining and wine experiences that highlight quality, creativity, and attention to detail.

Benefits 

• Competitive salary based on experience.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.
• Staff discounts on food and beverages.
• The chance to be part of a growing and successful team.

Company Culture & Values:

• Team Collaboration: We believe in fostering a supportive, team-oriented culture where every voice is heard and valued. Collaboration is at the heart of our success.
• Passion for Excellence: We are dedicated to providing outstanding service and high-quality offerings. Our team shares a passion for culinary arts and hospitality, always striving to exceed expectations.
• Growth & Development: We are committed to the personal and professional growth of our employees. We provide opportunities for learning, development, and career advancement within our organization.
• Customer-Centric Approach: Our guests are at the core of everything we do. We are driven by a commitment to creating memorable experiences through exceptional service and attention to detail.
• Inclusivity & Respect: We value diversity and promote a culture of inclusivity, where everyone is respected and empowered to bring their unique talents to the table.

Joining our team at Verona Kitchen & Bar or The Balcony Wine Bar means becoming part of a dynamic, passionate, and supportive community dedicated to excellence in hospitality.

Key Responsibilities:

• Operational Management: Oversee the daily operations of the restaurant and bar, ensuring smooth and efficient service. Manage staff schedules, inventory, and supply orders to maintain optimal levels and minimize waste.
• Team Leadership: Recruit, train, and manage a team of servers, bartenders, and kitchen staff. Foster a positive work environment that encourages teamwork, continuous improvement, and high performance.
• Customer Service Excellence: Ensure that all guests receive exceptional service. Address customer feedback promptly and professionally to maintain a high standard of customer satisfaction.
• Financial Management: Monitor and manage the restaurant and bar’s financial performance, including budgeting, forecasting, and cost control. Develop and implement strategies to increase revenue and profitability.
• Menu Development: Collaborate with the head chef and bar staff to create and update menus that reflect seasonal trends and customer preferences. Ensure consistency in food and drink quality.
• Compliance: Ensure that the restaurant and bar adhere to all health and safety regulations, licensing laws, and food hygiene standards. Maintain accurate records and ensure all necessary certifications are up-to-date.
• Marketing & Events: Work with the marketing team to develop and implement promotional activities, special events, and marketing strategies that drive traffic and enhance the venue’s reputation.
• Stock & Inventory Control: Oversee inventory management, including ordering supplies, managing stock levels, and conducting regular inventory checks. Implement measures to reduce wastage and control costs.
• Reporting: Provide regular reports to senior management on financial performance, customer satisfaction, and staff development. Use data to inform decisions and implement improvements.

Job Type - Permanent 

INDPERM